Manufacturing

Grundfos

Grundfos partnered with Processand and Celonis to enhance its Warehouse Management processes, gaining full end-to-end transparency and uncovering performance bottlenecks across global operations.

These processes are supported by SAP Warehouse Management (WM) and its successor, SAP Extended Warehouse Management (EWM), two systems designed to manage and optimize warehouse activities such as goods receipt, storage, picking, and shipping. By jointly analyzing and aligning these processes across WM and EWM, the teams are set to accelerate Grundfos’ global EWM migration, strengthen process consistency, and improve visibility throughout the warehouse network.
February 23, 2026

The Challenge

Grundfos operates multiple SAP Warehouse Management (WM) and SAP Extended Warehouse Management (EWM) systems across its global network, each providing limited visibility into real performance and process deviations. Differences in process execution and data structures make it difficult to benchmark plants or identify bottlenecks, resulting in inefficiencies, manual investigations, and inconsistent performance reporting.

As SAP WM will soon be discontinued, Grundfos is preparing to migrate additional plants to SAP EWM, the next-generation warehouse management solution. To do so effectively, the company needs a clear understanding of current warehouse performance and how to leverage Celonis to optimize EWM processess, ensuring they run more efficiently and deliver measurable value from the start.

 

Leadership Perspective

From a business leadership perspective the collaboration with Processand in delivering the process mining model for our warehousing systems (WM & EWM) has and will enable us to move from purely running our business to grow and even transform with identified improvements opportunities. Key highlights are:

“True warehouse transformation starts with transparency.”
By leveraging Celonis as a platform and Processand as an implementation partner, we moved from fragmented system views to end-to-end process perspective, enabling fact-based decisions across our global network.

“We are not just migrating systems—we are standardizing how we operate.”
The joint analysis of SAP WM and EWM processes is accelerating our global EWM rollout while embedding consistent ways of working across all locations.

“Visibility is the foundation of performance.”
With full process transparency, we can now clearly identify bottlenecks in inbound, storage, picking, and outbound flows and systematically eliminate them.

“Data-driven insights replace assumptions.”
Instead of relying on local practices or experience, we will use process mining insights to prioritize improvements that deliver measurable impact.

“Global alignment, enabled by local insight.”
The initiative connects global standards with local execution realities, ensuring that improvements are both scalable and practical.

“From system landscape to process excellence.”
Integrating WM and EWM perspectives allows us to design processes independent of system constraints—focusing on optimal flow, not legacy complexity.

“Accelerating transformation through partnership.”
The collaboration with Processand and Celonis brings the right mix of technology, expertise and execution discipline to fast-track our journey toward a harmonized warehouse landscape.

“Preventive vs reactive: Operational excellence is built into the process”
By embedding KPIs and continuous monitoring into our warehouse processes, we shift from reactive firefighting to proactive performance management.

The Goal

The objective of Grundfos and Processand was to create a unified view of all warehouse processes, providing full transparency across inbound and outbound operations. This would enable faster bottleneck identification, promote process standardization, and support the company’s EWM migration strategy.

The strategic objectives were:

  • Improving visibility across all warehouse operations through a unified view of process performance.
  • Reducing manual effort in identifying performance bottlenecks and process inefficiencies.
  • Establishing a standardized benchmark to compare and improve process efficiency across global plants.
  • Enabling a data-driven transition toward SAP Extended Warehouse Management (EWM) to ensure a smooth and efficient migration from legacy systems.

Success Factors

  • Unified Process Cockpit: Consolidated SAP WM and SAP EWM process data into one Celonis view, creating a single source of truth for warehouse performance.
  • Actionable Dashboards:
    • Open Warehouse Tasks – Provides real-time visibility into open and recently closed warehouse tasks, helping identify bottlenecks, improve resource allocation, and accelerate task execution.
    • ABC Shelf Analysis – Analyzes storage location assignments and material flows to optimize warehouse layouts, reduce throughput time, and increase overall efficiency.
  • Agile Implementation Approach: Enables fast iterations, close collaboration, and quick adaptation to evolving business and technical requirements — ensuring continuous improvement and stakeholder alignment.
  • End-to-End Transparency: Designed to deliver full visibility across inbound and outbound warehouse flows, supporting performance benchmarking and data-driven improvement initiatives.

Grundfos Holding

Grundfos is a global leader in advanced pump solutions and water technologies, providing innovative systems for water supply, wastewater management, and industrial applications. Headquartered in Bjerringbro, Denmark, the company employs more than 20,000 people and operates in over 60 countries worldwide.
 

In 2025, Grundfos generated revenues of approximately €4.7 billion.
With sustainability and innovation at the core of its strategy, Grundfos is committed to pioneering technologies that improve water efficiency, reduce energy consumption, and support the global transition toward more sustainable and resilient infrastructure systems.

 

Working towards a common goal

Challenging, but Critical: Warehouse Transparency

As Grundfos continues to expand its manufacturing and distribution footprint, efficient warehouse management has become a strategic priority.


Without unified visibility, process inefficiencies and task delays could go unnoticed, leading to higher operational costs and lower throughput. By visualizing WM and EWM side by side, Grundfos is gaining measurable insights into where EWM delivers value and how to replicate best practices across plants.

Solution Overview

Process Cockpit (Inbound & Outbound)

  • Provides a unified view of warehouse performance across inbound and outbound operations, consolidating SAP WM and EWM data. It allows users to track key process KPIs such as throughput times, cancellations, and delivery performance — helping identify inefficiencies, benchmark plants, and drive data-based improvement actions.
  • Benefit: Expected to empower warehouse and logistics teams with real-time visibility to improve process speed, consistency, and overall operational efficiency.

Open Warehouse Tasks Dashboard

  • Delivers a comprehensive overview of open and completed warehouse tasks, helping monitor workload distribution, task duration, and confirmation times. This enables managers to quickly detect backlogs or process delays and take corrective actions.
  • Benefit: Expected to enhance resource allocation and task prioritization, reducing bottlenecks and manual effort while improving warehouse productivity.

ABC Shelf Analysis

  • Analyzes storage utilization and material movement patterns to ensure goods are placed efficiently within the warehouse. By identifying underused or overused storage areas, it supports data-driven decisions for layout optimization and replenishment strategies.
  • Benefit: Expected to improve space utilization, reduces picking and putaway times, and supports more agile and efficient warehouse operations.

Management Dashboard

  • Consolidates performance indicators across all warehouse processes to compare plants, monitor trends, and measure improvements over time. It enables leaders to assess the impact of process changes and make informed decisions on EWM rollout priorities.
  • Benefit: Provides executive-level transparency and measurable proof of process improvements, supporting continuous optimization and strategic decision-making.

This comprehensive view reduces manual effort for analysis, improves process comparability, and enables faster decision-making for operational improvements and SAP EWM rollouts.

Setting the foundation for future Success

Partners Perspective

Abel Tesfaledet (Celonis): “At Celonis, our mission is to provide our customers with a powerful technological foundation that enables them to understand their processes end-to-end and continuously improve them. The Grundfos Team in collaboration with Processand has done an outstanding job bringing two worlds together, turning insights into meaningful actions that will strengthen their business and ultimately create a better experience for Grundfos' customers.”

Built on Trust and Collaboration

The success of this initiative is built on the close collaboration between Grundfos’s logistics experts, IT teams, and Processand experts.
Through an agile, co-creative delivery approach, the teams implemented four complementary EWM solutions in just four months, providing the insights for value generation and establishing a scalable foundation for continuous warehouse process optimization.

Read more about how we can help

About Processand

The Munich-based consulting firm specializes in Process Mining, Automation and Artificial Intelligence (AI). Today, Processand is one of the leading Process Mining consultancies worldwide and supports companies in their long-term Process Mining initiatives. In each case, the focus is on operationalizing data-driven insights and creating a factual basis for strategic decisions.

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Alexandra Tyrkich

Alexandra Tyrkich

Head of Data Science

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