Episode 62

The Art of Process: Building Blocks for Process Excellence with Henrik Olsson

June 7, 2023
Mining Your Business

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Our special guest

Henrik Olsson

Henrik Olsson is a highly accomplished professional with an impressive background in process excellence and he brings a wealth of experience from his roles at GE, Accenture, PwC, and his current company, Telia. Now Henrik provides invaluable expertise in process-focused strategies, BPM architecture, intelligent automation, and process mining, empowering businesses to achieve efficiency and productivity.

Henrik Olsson


Henrik Olsson

Global Head of Process Excellence at Telia

Episode Content

In this episode we uncover the essential building blocks for process excellence. Our guest, Henrik Olsson, shares his expertise in driving efficiency, productivity, and success within organizations.

Discover the key pillars of process excellence, including BPM Architecture, Process Execution Academy, Intelligent Automation, and Process Mining. In addition, we delve into the distinctions between internal and external consulting, examining how each approach offers a distinct methodology for process optimization. Gain valuable insights into how these elements can revolutionize your business processes and unlock new opportunities for growth.


Begin Your Process Mining Implementation

With over 450 process implementations, we know exactly what the crucial parts of a successful Process Mining initiative are

Jakub Dvorak

Jakub Dvořák

Customer Success Manager

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