Episode 62

The Art of Process: Building Blocks for Process Excellence with Henrik Olsson

June 7, 2023
Mining Your Business

Listen on:

Our special guest

Henrik Olsson

Henrik Olsson is a highly accomplished professional with an impressive background in process excellence and he brings a wealth of experience from his roles at GE, Accenture, PwC, and his current company, Telia. Now Henrik provides invaluable expertise in process-focused strategies, BPM architecture, intelligent automation, and process mining, empowering businesses to achieve efficiency and productivity.

Henrik Olsson

featuring

Henrik Olsson

Global Head of Process Excellence at Telia

Episode Content

In this episode we uncover the essential building blocks for process excellence. Our guest, Henrik Olsson, shares his expertise in driving efficiency, productivity, and success within organizations.

Discover the key pillars of process excellence, including BPM Architecture, Process Execution Academy, Intelligent Automation, and Process Mining. In addition, we delve into the distinctions between internal and external consulting, examining how each approach offers a distinct methodology for process optimization. Gain valuable insights into how these elements can revolutionize your business processes and unlock new opportunities for growth.

Discover more episodes

Episode 72

LIVE from ICPM 2023 in Rome

November 1, 2023

Episode 71

How to Grow a Successful Process Mining Initiative with Florian Ernst

October 11, 2023

Episode 70

The World of Process Simulation with John Hill, Silico

September 27, 2023

Episode 69

Process Mining at Rabobank with Frank van Geffen

September 13, 2023

Episode 68

What is ICPM 2023? Let's talk with the organizers, Stefanie Rinderle-Ma and Maximilian Röglinger

August 30, 2023

Episode 67

Simplifying Banking Operations: A Process Mining Approach with Andrea Lieb

August 16, 2023

Episode 66

Environmental Sustainability with Process Mining featuring Anton Ehret

August 2, 2023

Episode 65

Unlocking Operational Insights: Process Mining at MOL Group with Andras Katko

July 19, 2023

Episode 64

Digital Transformation with Rameshwar Balanagu: What It Actually Is and How Does Process Mining Help?

July 5, 2023

Episode 63

How to Perform Root Cause Analysis

June 21, 2023

GET IN TOUCH

Begin Your Process Mining Implementation

With over 450 process implementations, we know exactly what the crucial parts of a successful Process Mining initiative are

Book a call
Jakub Dvorak

Jakub Dvořák

Customer Success Manager

Processand Logo

Data processing

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. By clicking “Accept All Cookies” you agree that cookies are stored on your device, which assists us to help improve your website experience and help our marketing initiative. For additional information on how the cookies function, select the ”Manage Cookie Settings” or use the link here: Data Policy

Necessary

Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Name:
Content Manage­ment System
Purpose:

We use TYPO3 as a content management system (CMS). Cookies are used to store login information, for example.

3 Cookies:
Name:
fe_ty­po­_user
Purpose:

Standard session cookie of TYPO3. Stores the user data in case of a login.

Provider:
https://www.processand.com/
Duration:
Browser session
Name:
be_ty­po­_user
Purpose:

Informs TYPO3 if the user is logged in to the TYPO3 backend and which backend user is active.

Provider:
https://www.processand.com/
Duration:
Browser session
Name:
be_last­Lo­gin­Pro­vider
Purpose:

Used for TYPO3 backend login.

Provider:
https://www.processand.com/
Duration:
Browser session
Name:
Data processing management
Purpose:

We remember your data processing consent settings.

1 Cookie:
Name:
consenthandling_status
Purpose:

Cookie for saving settings regarding the consent of data processing.

Provider:
https://www.processand.com/
Duration:
Browser session
Name:
PHP
Purpose:

We use PHP to generate website content.

1 Cookie:
Name:
PHPSESSID
Purpose:

Cookie generated by PHP-based applications. It is a generic identifier used to store user session variables. Usually it is a randomly generated number; how it is used may depend on the particular website. However, a good example is to maintain a user's login status between different pages.

Provider:
https://www.processand.com/
Duration:
Browser session

Analytics

Analytics cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.

Name:
Google Tag Manager
Purpose:

We use Google Tag Manager to connect Google Analytics to our website.

We use Google Analytics to register a unique ID that is used to generate statistical data on how the visitor uses the website.

5 Cookies:
Name:
ln_or
Purpose:

Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.

Provider:
LinkedIn
Duration:
1 day
Name:
_fbp
Purpose:

Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.

Provider:
Meta Platforms, Inc.
Duration:
90 days
Name:
_ga
Purpose:

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Provider:
Google
Duration:
400 days
Name:
_gid
Purpose:

Registers a unique ID that is used to generate statistical data on how the visitor uses the website.

Provider:
Google
Duration:
1 day
Name:
_gat_UA-107090104-1
Purpose:
Provider:
https://www.processand.com/
Duration:
1 minute
Imprint Data policy
Hash: