Ricardo Henriques is a Business Transformation Leader and he is responsible for Process Intelligence program since 2017 working on the Customer Experience visualization and Sales to Debt revenue cycle. He is also the co-author of “Process Mining in Action”.
Ricardo Henriques from EDP Comercial has been around process mining for a couple of years now. In this episode Ricardo discusses the importance of the proper and cross-department governance model for successful process mining, obsessiveness with finding value or how to take findings and apply them on designing a chatbot!
Establishing Functional Centers of Excellence with Diederick Badon Ghijben, Celonis
October 26, 2022
Value Realization by Utilizing Process Mining with Jean-Marc Erieau, MANN+HUMMEL
October 12, 2022
Women in Process Mining with Gabriela Galic, Deloitte, and Christine Hunter, Celonis
August 17, 2022
GET IN TOUCH
Begin Your Process Mining Implementation
With over 350 process implementations, we know exactly what the crucial parts of a successful Process Mining initiative are
Data Science Team Lead