Building The Stage for The Business with Ricardo Henriques, EDP
December 8, 2021
Mining Your Business
Listen on:
Our special guest
Ricardo Henriques
Ricardo Henriques is a Business Transformation Leader and he is responsible for Process Intelligence program since 2017 working on the Customer Experience visualization and Sales to Debt revenue cycle. He is also the co-author of “Process Mining in Action”.
featuring
Ricardo Henriques
Business Enablement & Transformation Lead
Episode Content
Ricardo Henriques from EDP Comercial has been around process mining for a couple of years now. In this episode Ricardo discusses the importance of the proper and cross-department governance model for successful process mining, obsessiveness with finding value or how to take findings and apply them on designing a chatbot!
We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. By clicking “Accept All Cookies” you agree that cookies are stored on your device, which assists us to help improve your website experience and help our marketing initiative. For additional information on how the cookies function, select the ”Manage Cookie Settings” or use the link here: Data Policy
Necessary
Necessary cookies help make a website usable by enabling basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Name:
Content Management System
Purpose:
We use TYPO3 as a content management system (CMS). Cookies are used to store login information, for example.
3 Cookies:
Name:
fe_typo_user
Purpose:
Standard session cookie of TYPO3. Stores the user data in case of a login.
Provider:
https://www.processand.com/
Duration:
Browser session
Name:
be_typo_user
Purpose:
Informs TYPO3 if the user is logged in to the TYPO3 backend and which backend user is active.
Provider:
https://www.processand.com/
Duration:
Browser session
Name:
be_lastLoginProvider
Purpose:
Used for TYPO3 backend login.
Provider:
https://www.processand.com/
Duration:
Browser session
Name:
Data processing management
Purpose:
We remember your data processing consent settings.
1 Cookie:
Name:
consenthandling_status
Purpose:
Cookie for saving settings regarding the consent of data processing.
Provider:
https://www.processand.com/
Duration:
Browser session
Name:
PHP
Purpose:
We use PHP to generate website content.
1 Cookie:
Name:
PHPSESSID
Purpose:
Cookie generated by PHP-based applications. It is a generic identifier used to store user session variables. Usually it is a randomly generated number; how it is used may depend on the particular website. However, a good example is to maintain a user's login status between different pages.
Provider:
https://www.processand.com/
Duration:
Browser session
Analytics
Analytics cookies help website owners to understand how visitors interact with websites by collecting and reporting information anonymously.
Name:
Google Tag Manager
Purpose:
We use Google Tag Manager to connect Google Analytics to our website.
We use Google Analytics to register a unique ID that is used to generate statistical data on how the visitor uses the website.
5 Cookies:
Name:
ln_or
Purpose:
Registers statistical data on users' behaviour on the website. Used for internal analytics by the website operator.
Provider:
LinkedIn
Duration:
1 day
Name:
_fbp
Purpose:
Used by Facebook to deliver a series of advertisement products such as real time bidding from third party advertisers.
Provider:
Meta Platforms, Inc.
Duration:
90 days
Name:
_ga
Purpose:
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
Provider:
Google
Duration:
400 days
Name:
_gid
Purpose:
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
