Diederick's experience is incredible from his time at Shell where he was a Global Process Analytics Manager and Global Improvement Delivery Manager for over 10 years. Currently, he is a Customer Transformation Advisor at Celonis. You can definitely count on his knowledge about the best practices for organizational setup.
Establishing a Center of Excellence seems pretty easy, right? WRONG! Diederick Badon Ghijben, Customer Transformation Advisor at Celonis knows the best practices for organizational set up, so we should listen up. In this episode our guest talks all about Centers of Excellence, when should organizations start thinking about setting up a CoE, how to start, as well as what are the roles of CoE.
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