Tim Hills is a highly skilled Process Development Manager with extensive experience in the retail industry. He is particularly adept at data analysis, performance management, customer service, business analysis, and business process mapping. Tim holds a BSc (Hons) degree in Mathematics and Computer Science from the University of Kent at Canterbury. This combination of education and expertise has made him a valuable member of the Ingka team, contributing significantly to their success in process development and management.
In this episode, we had the pleasure of speaking with Tim Hills, CoE Lead for Process Mining at Ingka Group, about the future of Process Mining at IKEA Retail (Ingka Group) and the exciting opportunities it presents.
As one of the world's largest furniture retailers, IKEA has been constantly improving its operations through process optimization. Celonis Process Mining, in particular, has become a key tool in achieving this goal, and Tim Hills has been at the forefront of this effort.
Tim shares his insights on how Process Mining is used at IKEA to analyze and optimize business processes, the challenges and opportunities presented by this approach, and the future of Process Mining at IKEA.
If you're interested in Process Mining, data-driven analysis, and improving your business operations, this episode is a must-listen. Tune in now to hear from Tim Hills, an expert in process development and management in the retail industry.
Discover more episodes
The Art of Process: Building Blocks for Process Excellence with Henrik Olsson
June 7, 2023
From Play to Performance: The Benefits of Gamification in Business with Jasmin Karatas
May 10, 2023
The Rise of Intelligent Machines: Insights on AI and Unstructured Data from Wolfgang Kratsch
March 15, 2023
What is Product Mining? With Maximilian Kissel, Co-Founder & Managing Director at Soley
March 1, 2023
Simulation with Process Mining & the Story of Apromore with Marcello La Rosa, CEO and Co-Founder of Apromore
February 1, 2023
GET IN TOUCH
Begin Your Process Mining Implementation
With over 350 process implementations, we know exactly what the crucial parts of a successful Process Mining initiative are
Customer Success Manager